FAQ

How can we help you?

Here is a list of our most commonly asked questions!

Please call (508) 866-4040 with any other inquiries.

Please pardon our dust! We are making renovations throughout the Camp-Resort. Should you have any questions or concerns, please email info@cranberryacresjellystonepark.com.

WHEN ARE YOU OPEN?

Open: April 15 – October 29
Peak Season: June 17 – September 4

WHERE CAN I CHECK RATES AND AVAILABILITY?
Through our reservations site! You can check availability, compare site types, and get an exact rate. Get started here!

CAN MY FRIENDS COME AND VISIT?

Absolutely! Guests must pay a visitor fee and the number of people per site cannot exceed 8.

HOW FAR IN ADVANCE SHOULD I MAKE MY RESERVATION?

We recommend booking at least 6 months in advance of the desired arrival date, as our Camp-Resort will fill up quickly! We book reservations up to 360 days in advance, so you can even re-book your stay for 2023 at checkout.

WILL MY RESERVATION GUARANTEE A SPECIFIC CAMPSITE ASSIGNMENT?

We do offer you the opportunity to guarantee your favorite campsite by paying our applicable locking fee. If you opt out of the locking fee, you are guaranteed your selected site type, but NOT the specific site number

WHAT IS YOUR CANCELLATION POLICY?

You can read up on our cancellation policy here!

WHAT DO I NEED TO PREPARE FOR MY ARRIVAL?

Check out our handy countdown calendar for all important dates leading up to your stay!

CAN I COME TOUR THE PARK BEFORE I BOOK?

Yes! We just ask that you call ahead of time and check in at the Ranger Station before entering the park. Unfortunately, tours are not available Friday – Sunday during our camping season. 

WHAT IS YOUR PET POLICY?

RV campers are welcome to bring their pets along for the fun! Pets are not allowed at our tent campsites, playgrounds, Comfort Stations, or other buildings.

Pet owners are required to bring crates for their pets and are responsible for pet clean-up and noise control. We reserve the right to remove hostile and disruptive pets from the park. View our Pet Waiver here.

IS THERE GOOD FISHING?

We have great fishing available onsite at Ben’s Pond. You can catch bass, pickerel, perch, and sunfish!

WHAT ARE YOUR CHECK-IN AND CHECK-OUT TIMES?

Check-in: 3PM

Check-out: 1PM

DO YOU HAVE QUIET HOURS?

We do! Quiet hours are from 11PM-8AM. Anyone under 18 years of age must be at their site during these hours, unless accompanied by an adult.

WHERE DO I GET FIREWOOD?

We have firewood available for purchase at our Ranger Station. Campers are not allowed to bring their own firewood due to state regulations to prevent the spread of the Emerald Ash Borer. To preserve the beauty of our wooded Camp-Resort, please do not cut down or damage trees in any way.

CAN I BRING MY OWN GOLF CART TO THE CAMP-RESORT?

We do allow for a fee and must obey the same rules and policies outlined for our rental carts. Seasonal guests must pay a $50 registration fee and complete a golf cart registration form.

CAN I BRING MY OWN MOTORIZED SCOOTER, HOVERBOARD, OR ATV TO THE CAMPGROUND?

For safety and liability reasons, guests are not permitted to bring any personal motorized vehicles into the Camp-Resort. Guests found in violation of this policy may be asked to leave without refund.

ARE ALCOHOLIC BEVERAGES ALLOWED?

Yes they are. Beverage must be held in an unmarked container or koozie when away from your campsite. This is a family-friendly Camp-Resort, so please be considerate of others and refrain from loud and unseemly language. 

DO YOU ALLOW INFLATABLES IN YOUR SWIMMING POOL?

Small inflatables and toys are permitted in the swimming pool and at Ben’s Pond.

CAN I SMOKE AT THE PARK?

Since we are a family friendly Camp-Resort, smoking, including vaping, of any kind is permitted in designated smoking areas only. Smoking of any substances besides tobacco and vaporizes will not be tolerated. Management reserves the right to fine violators of this policy.

ARE CAMPFIRES ALLOWED?

You bet, unless when we are under a Burn Ban. Be sure to ask our Guest Relations team when you check in. We ask that campfires be confined to designated hours and are not left unattended. We do not permit outside firewood being brought into our park or the cutting of any of our trees or brush. Firewood is available for purchase at the Ranger Station.

ARE FIREWORKS ALLOWED?

With the exception of sparklers, fireworks are not allowed.

WHEN IS THE CHEAPEST TIME TO STAY?

Our rates depend on when you’d like to stay and what attractions are available during your dates. Non-peak season is cheaper than peak season, and weekdays are cheaper than weekends. However, please be sure to check attractions and facilities availability before booking.

IS WI-FI AVAILABLE?

Yes! Free Wi-Fi is available, and guests may purchase premium Wi-Fi on their own personal devices. Please note, depending on the amount of campers in the park and the amount of guests using at the same time, speeds may vary and Wi-Fi may not be accessible.

DO YOU OFFER ANY DISCOUNTS?

We do! We offer great savings with our special offers! You can also follow us on Facebook or Instagram to stay up-to-date on any deals and specials we are offering! We do not accept AAA, Good Sam Club, or any other.

Are you an active or retired service man or woman? To thank you for your service, we offer a military discount of 10% off any weekday (Sunday-Thursday) stay with promo code YOGITHANKSYOU.

*A valid ID must be presented at check-in to receive the discount. Excludes holidays (Memorial Day, Labor Day, & Indigenous Peoples’ Day). May not be combined with other offers.

Are you an established photographer, blogger, or social media personality? If you’re interested in potentially getting a discount off your next stay, we want to hear from you! Simply contact us with your proposal and links to your website and/or socials. We will review and get back to you at our earliest convenience.

WHAT IS THE SPEED LIMIT?

Because the Camp-Resort is full of active families with children, the speed limit throughout the Camp-Resort is 5MPH and is strongly enforced for your safety. If you do not feel that you are driving ridiculously slow, then you are driving too fast.

DO YOU OFFER SEASONAL SITES?

Yes, we do. Check out our waiting list here. Please email info@cranberryacresjellystonepark.com for more information.

WHAT'S GOING ON WITH ALL THE BEES?

Honey bees are shipped to the area to help pollinate our cranberries. They’ll be hard at work, and won’t bother you if you leave them bee! For more information on this process, check out this article!

THIS IS MY FIRST TIME VISITING CRANBERRY ACRES. IS THERE ANYTHING I SHOULD KNOW?

We are so excited to have you stay with us! There are a few optional items you can bring along to maximize the fun during your trip. You are welcome to bring bicycles to help you get around the park. We also suggest bringing fishing poles for some quality family fishing. And keep in mind that while we do offer plenty of attractions here at the park, there are many local attractions that your family may enjoy as well! If you have any questions about your upcoming stay, our friendly Guest Relations team is here to help! Feel free to give us a call at (508) 866-4040.

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